Privacy Policy
EcoClear Junk Removal respects your privacy. This policy explains what information we collect through our website, scheduling form, phone, email, and text communications, and how we use it.
Information we collect
When you request an estimate or contact us, we may collect your name, phone number, email address, service address, requested appointment time, job details, and any photos or documents you choose to provide.
Our website and service providers may also collect technical information such as your IP address, browser or device type, cookies, and website usage data.
How we use information
We use your information to respond to questions, schedule estimates, prepare for a job, provide service updates, create estimates and invoices, maintain business records, protect our systems, and meet legal requirements.
Service providers and disclosure
We may share information with service providers that support our website, scheduling, customer communications, and business operations. They may use the information only to provide those services or as required by law.
We do not sell personal information. We do not share, sell, or provide mobile phone numbers or text-message opt-in consent to third parties or affiliates for marketing or promotional purposes.
Text messages
If you provide a mobile number and opt in, EcoClear Junk Removal may send texts about scheduling, job updates, arrival notices, estimates, invoices, and replies to your questions. Promotional texts are sent only after a separate opt-in. Message frequency varies, and message and data rates may apply. Consent to receive texts is not a condition of purchase.
Reply STOP to cancel text messages. Reply HELP for assistance, call (757) 280-2890, or email info@ecoclearjunk.com.
Cookies and third-party tools
We may use cookies needed for site operation and basic usage analysis. The booking form is provided by Autopilot and is subject to its technology and security practices. Links to other websites are governed by those websites’ policies.
Retention and security
We keep personal information only as long as needed for the purposes described here, our business records, and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete information you provided, subject to legal and recordkeeping requirements. You may also withdraw consent for optional communications.
Children’s privacy
Our services are not directed to children under 18, and we do not knowingly collect their personal information.
Policy updates
We may update this policy as our practices or legal requirements change. The effective date at the top shows when this version took effect.
Contact us
Questions or privacy requests may be sent to EcoClear Junk Removal at info@ecoclearjunk.com or (757) 280-2890. Based in Chesapeake, serving Hampton Roads.